Privacy Policy

Protecting your personal data (your “Data”) is a serious matter for Hedsom. This privacy policy (the“Privacy Policy”) explains how we collect and use your Data, in compliance with applicable legislation. 

Who is the controller of your data?

The controller of your Data, which decides how and why your Data is processed, is Hedsom, having its registered office located at: Room 3-122, No. 555, Huangpu Avenue East, Tianhe District, Guangzhou (hereinafter referred as to “Hedsom”).

Where this Privacy Policy refers to “we”, “our” or “us” below, this shall mean Hedsom.

What does this privacy policy apply to?

This Privacy Policy applies to all your Data collected by Hedsom, whether through Hedsom website or by any other means. Hedsom website or applications may contain links to the websites of our partner networks and/or affiliates. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
This Privacy Policy may occasionally be updated. Please refer to the latest version online.

Which data do we collect from you?

We may collect Data that you provide us with through various channels, including websites, social media, events, telephone contacts, email or otherwise. Such Data may include:

l identification information (e.g. name, surname, date of birth);

l contact details (e.g. postal address, e-mail address, phone number);

l job title/position in your company, if you are acting in a professional context;

l records of correspondence with Hedsom and responses to our surveys.

For what purposes do we use your data?

We mainly use your Data for the purpose of managing our customer/prospect relationships, notably when:

· processing orders and delivering products;

· responding to your requests,

· managing loyalty programs;

· conducting surveys to improve our services and products;

· generating statistics for marketing analysis.

· sending you news and information about our products that may interest you;

We may process your Data for any other specific purpose indicated at the time of Data collection.

How do we ensure security and confidentiality of your data?

Hedsom is committed to ensuring the security of your Data. To this end, we maintain appropriate technical and organizational measures to avoid, as far as possible, any accidental or unlawful destruction, loss, alteration, or unauthorized access.

For how long do we keep your data?

We will retain your Data for the period of time necessary to achieve the purpose for which they were collected, within the limits provided by applicable law. In some circumstances, we may keep your Data for a longer period of time in order to satisfy legal, accounting or reporting requirements.